FAQ

 

FAQ

What are the benefits of drinking Crystal water?

For centuries people have been working with crystals to bring healing on a physical, emotional and spiritual level.  One of the easiest ways to benefit from the healing energies of crystals is to drink water that has been infused with crystal energy.  This is known as a Crystal Elixir.



How does the energy of the crystals go into the water when it is contained within a glass pod?

All Crystals have an energy which vibrates through the glass and goes into your water.  This method is called the In-direct method of energising your water.


Do I need to cleanse my crystals?

When you receive your PURE Crystals Glass Water bottle your crystals have been cleansed with sound and Reiki energies.  When you feel guided you can energetically cleanse your crystals by simply placing your whole bottle in the rays of a Full Moon.  You can of course take your crystals out of the glass pod and cleanse them with sage, sound, essential oils, moon energy. Cleanse your crystals in the way that feels right for you.


Do I need to re-energies my crystals?

It may be beneficial to place your bottle with the crystals in the New Moon.  Place it on the window ledge and let the new moon energize the crystals inside the pod.  You can of course remove the crystals and place them directly in the new moon energy.


Does the water taste different?

You may find that the water tastes different than regular water. This is because it's absorbing the elements from the crystal it's interacting with.


How do I choose the right combination for me?

We have 14 different combinations for you to choose from, and new combination and special editions being added according to the season.  So we are sure you can find something that suits your needs at the time. Remember you can change your crystals to suit your daily needs.


How do I was my bottle?

Once you have washed your bottle, let it dry and re-assemble it.  Simply fill the bottle up with water and within 7 - 10 minutes the energies of the crystals are into your water, ready for you to drink.

If you like to take your connection with your crystals that little bit deeper, why not take a few minutes for yourself.

Sit down and hold your bottle in your palms, holding your hands and bottle in front of your heart chakra at the centre of your chest.  Take a few deep breathes centring yourself into the present moment. Take your focus onto your bottle and begin to imagine, feel or sense the energies of your crystals flowing through the glass, begin to breath in the crystal energy and then either silently and or aloud ask the crystals to work with you for your highest good.  Spend a few moments, or as long as you like, feeling into its energies and then fill with water and know that every time you drink your water you are receiving the energies which your crystal has to offer you.


How do I insert the glass pod into my bottle?

  1. Remove the packaging from your pod and bottle (please reuse or recycle all materials)

  2. Rinse the pod under water to quickly cleanse

  3. Wash your glass bottle and then leave to dry

  4. Now you are ready to insert the glass pod into the bottom of the glass bottle

  5. Place the sealed glass pod into the bottom of the glass bottle

  6. Screw the bamboo base onto the bottom of the bottle making sure it is a tight fit

  7. Fill your PURE Crystals Glass Water Bottle up with water.  Place the bamboo lid onto the top of the bottle, leave for 7 – 10 minutes.  During this time the healing vibrations of your chosen crystals are being absorbed into your water, ready for you to enjoy.

  8. Continue to fill your PURE Crystals Water Bottle up throughout the day so you that you are drinking the energies of your favourite crystals at all times.


How do I change over my pod / crystals?

  1. Remove the glass pod from your PURE Crystals Water Bottle, by turning your empty bottle upside down, unscrew the bamboo base

  2. Hold the glass pod upside down in one hand (securely)

  3. Peel off the silicone base, exposing the crystals

  4. Gently pour the crystals from the pod onto a piece of cloth and place in a pouch ready to use next time

  5. Gently place your replacement crystals into the glass pod, ensuring the crystals are packed securely in the pod as you do not want the crystals to be knocking against the glass pod

  6. Place the silicone base firmly into the bottom of the glass pod containing your crystals (making sure your base fits securely)

  7. Screw the bamboo base onto the bottom of the bottle making sure it is a tight fit

  8. Fill your PURE Crystals Glass Water Bottle up with water.  Place the bamboo lid onto the top of the bottle, leave for 7 – 10 minutes.  During this time the healing vibrations of your chosen crystals are being absorbed into your water, ready for you to enjoy.

  9. Continue to fill your PURE Crystals Water Bottle up throughout the day so you that you are drinking the energies of your favourite crystals at all times.



What if my bottle leaks?

First look at the lip of the bamboo base to ensure no water has collected there whilst filling up the bottle.  If there is water there turn upside down (making sure your lid is on tightly) taking care when filling up that water does not settle there.

If your bottle still leaks then try the steps below.

Turn your empty bottle upside down, remove the bamboo base, and carefully remove the silicone seal with the glass pod.  Let them all dry out and reassemble ensuring the seal is on tightly and the bamboo base is screwed on tightly.

If it still leaks please contact us.


How long do I need to leave the water before it is energised with my chosen crystals?

Scientific evidence proves that within 7-10 minutes the vibrational healing energies of your crystals are transferred into your water.


Returns

All purchases are final, no refund or exchange will be given unless a manufacturers defect is found.


Shipping

Unless stated all orders are posted out the following day after the order has been placed.  This applies to orders placed between Monday and Friday.

All our orders are sent out second class via Royal Mail, therefore delivery will usually take two to three working days.


Do I get the exact crystals that are on the website image?

Each crystal is unique so the crystals you get in your chosen combination will vary from the image you see on our website.